- TecHelium

ITSM Consulting

Unlock the Full Potential of Your ITSM implementation with TecHelium's Consulting Expertise. Our team of ITSM specialists, with deep industry knowledge, guides you through every stage – from evaluating new platforms to Migration, seamless implementation, ongoing support, and powerful automation. We empower your IT support team to optimize IT service delivery, streamline workflows, and maximize efficiency.

Our team of automation specialists leverages their comprehensive networking knowledge and web-scale automation expertise to optimize service delivery and enhance customer experience.

Contact our ITSM experts today and take your service management to the next level.

Our expertise

Leverage our expertise:

We ensure worry free implementation, Migration & on-going support
Building and deploying ITSM systems
Automation ( Scripts)
Custom plugins
Seamless migration and customizing

What we can deliver

Expert Guidance: Navigate platform selection, migration, & implementation with our ITSM specialists.
Deep Expertise: Seamlessly deploy & customize your ITSM platform for optimal fit.
Automation : Develop custom Automation scripts to streamline workflows & boost efficiency

Worry free Migration

We assess & develop a detailed migration plan outlining timelines & milestones
Building and deploying ITSM from scratch
Comprehensive Testing before deployment
End user Training

Zabbix & Grafana Integration

Enhanced Visualization

Simplify the Complex: Transform complex data into clear, actionable insights with Grafana integration.

Empowering Visualizations: Intuitive dashboards provide decision-makers with clarity and precision.

Data at a Glance: Leverage Grafana’s user-friendly interface for easy access to valuable insights.
Informed Decisions: Gain the clarity needed to make confident data-driven decisions.

Custom Automation scripts

Improve Efficiency: Eliminate manual effort by automating repetitive tasks with custom scripts.

Boost Productivity: Free up valuable IT resources to focus on strategic work with powerful automation.

Reduce Errors: Minimize human error and ensure consistency by automating repetitive tasks.

Custom Dashboard

Customizable Team Dashboards: We can tailor dashboards for efficient monitoring with relevant graphs and reports

Actionable Insights: Monitor what matters. Tailor dashboards with relevant graphs and reports for efficient monitoring.

Team-Focused Visibility: Empower your team with clear, customized dashboards that facilitate informed decision-making.

Zabbix + Runbook Automation = Success

Significant cost savings & operational efficiency by combining Monitoring with Runbook Automation

Double Win: Boost efficiency & save costs with streamlined monitoring & automated response.

Happy Customers: Faster issue resolution & reduced downtime lead to a significantly enhanced customer experience.

Swift Action: Automated workflows ensure quick response to critical incidents, minimizing downtime and its impact.

Focus on What Matters: Free up resources with automation, allowing your team to deliver exceptional service and proactive initiatives.

Custom Plugins Migration

Our expert team ensures a smooth migration of your custom Nagios plugins to Zabbix.

Seamless Nagios to Zabbix Migration: Our experts ensure a smooth transition, minimizing disruption and maximizing efficiency.

Maintain Custom Functionality: We expertly translate your Nagios plugins to Zabbix, preserving their effectiveness within the new environment.

Uninterrupted Monitoring Continuity: Leverage your existing investment in custom solutions with our seamless migration expertise.

TecHelium your partner for success

Faster Time to Value: Leverage our expertise to shorten your implementation cycles and maximize your revenue potential

Expertise: Access a team of specialists with deep knowledge and experience in automation, monitoring, and networking, ensuring top-tier solutions.

Long Term Partner: We believe in building long term win win partnership in Japan